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Who works for the buyer?

When you buy a house, most people involved are paid by someone else, or paid when the sale completes. Here's who is who, and where we fit.

Who is paid by whom

WhoWho they act forHow they're usually paid
Estate agentThe sellerA fee from the seller, usually when the sale completes
Lender's valuerThe mortgage lenderBy the lender (sometimes through a fee you pay), to check the house is enough security for the loan
Mortgage brokerYou, to find a mortgageOften commission from the lender when the mortgage completes, sometimes plus a fee
Your solicitor or conveyancerYou, on the legal sideA fee from you, often only in full if the purchase completes
Your surveyorYou, on the condition of the buildingA fee from you
What To OfferYou, before you offer£9.99 from you, whatever you decide

None of this means anyone is doing anything wrong. Estate agents must treat buyers fairly and can't mislead you. But their job is to get the seller a sale, and the asking price is the seller's opening position, not a measure of what the house is worth.

Why it matters before you offer

Your offer is usually made before a survey or a solicitor is involved, on the strength of the listing and a short viewing. That's the moment when you have the least independent information. Our report fills that gap: what the street actually sold for, compared like for like by size, plus flood risk, the plot, condition checks and the questions to ask the agent.

Our promises

See the evidence before you offer. Pre-offer report for any house in England, checked by a person, by the next working day. £9.99, or £24.99 for three.

Get my report

This page is general information about how house purchases usually work in England, not legal or financial advice.